FAQS

• Q1:

  How do I choose the right temperature sensor for my application?

  A1:

  The selection depends on several factors, such as temperature range, accuracy requirements, installation environment, and output signal. Please tell us your specific application (e.g., measuring motor surface temperature, liquid temperature, or ambient temperature), and our technical support engineers will provide you with the best selection advice.

• Q2:

  What is the difference between NTC and PT100 temperature sensors?

  A2:

  NTC is cost-effective and suitable for medium accuracy and temperature range; PT100 offers higher accuracy and better stability, suitable for industrial applications. You can tell us your specific parameter requirements (e.g., temperature, accuracy, budget), and we will recommend the most economical solution for you.

• Q3:

  Do you support customized products?

  A3:

  Of course! Customization is one of our core strengths. We can customize probe size, cable length, connector type, packaging material, etc., according to your requirements. Please provide as much information as possible using the form below so that we can evaluate and provide you with a quote.

  1. The application of the temperature sensor: _________________________；

  2. The working environment of the temperature sensor: _______________；

  3. The range of operation temperature:  ___°c to ___°c；

  4. The dimension and the drawing of the thermistor: __________________；

  5. Resistance value: ______ KΩ ± _______% at ______°c；

  6. B value: _______ K ± _______%；

  7. Thermal time constant: _______ S ~ _______ S, in _________ environment；

  8.Product drawings or photographs.

• Q4:

  What is the Minimum Order Quantity (MOQ)?

  A4:

  For standard products, our MOQ can be as low as 5 pieces (depending on the specific model). For customized products, the MOQ will be slightly higher. We are always committed to providing flexible support to our customers.

• Q5:

  Can you provide free samples?

  A5:

  We generally do not provide free samples. Customers need to bear the sample fee and shipping cost, but the sample fee can be deducted from subsequent bulk purchases. Please consult our sales team for details on the sample policy.

• Q6:

  How do you ship the goods and how long does it take to arrive?

  A6:

  We usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-6 days to arrive. Airline and sea shipping are also optional.